Associate Manager, Innovation & Customer Experience Practice, Insights, China

Responsibilities

• Independently design research questionnaires and guides, translating research objectives into effective flows
• Write complex research proposals and error-free reports featuring insightful findings and strategic recommendations
• Provide advanced data analysis to generate value-added suggestions for clients
• Deliver professional presentations of research findings in both English and Mandarin
• Manage end-to-end project lifecycles to ensure timely delivery and high-quality standards
• Build and maintain long-term, trusting relationships with clients through prompt and professional service
• Lead and manage junior team members, including task allocation, performance appraisal, and coaching

Requirements

• Bachelor’s or Master’s degree from a top university
• 3-5 years of experience in market research or a related function (agency or client side)
• Fluency in both English and Mandarin (written and oral)
• Proficiency in MS Office (Word, Excel, PowerPoint) and statistical software such as SPSS and SAS
• Strong analytical, logical thinking, and project management skills
• Excellent communication, interpersonal, and client account management abilities
• Proven ability to manage people and work effectively under pressure

About the Company

Kantar is the world’s leading AI-native marketing data and analytics business. We combine meaningful attitudinal and behavioural data with deep expertise and advanced analytics to uncover how people think and act, helping the world’s top companies shape their future marketing strategies.