Posted 19 hours ago
Associate, Lifecycle Marketing
Modern AnimalAssociate, Lifecycle Marketing
Requirements
1–3 years marketing or CRM experience, Data analysis skills, Strong attention to detail, Organizational skills
Skills
CRMMarketingEmail Marketing
About the role
Responsibilities
- Execute email, SMS, and push campaigns across the member lifecycle
- Build and QA campaigns within CRM platforms
- Support journey optimization through testing and iteration
- Support strategy and execution of Google and Yelp review programs
- Monitor review trends and assist in surfacing insights for clinic improvements
- Assist in building and maintaining monthly reporting for NPS, app ratings, and churn drivers
- Partner with Operations, Technology, and Care teams to support member experience initiatives
Requirements
- 1–3 years of experience in marketing, CRM, lifecycle, or customer experience
- Strong attention to detail and ability to manage multiple workstreams
- Comfort working with data to pull insights and spot trends
- Strong organizational and communication skills
Preferred Qualifications
- Experience with CRM tools such as Braze, Iterable, or HubSpot
About the Company
Modern Animal provides modern veterinary care through a member-based model focused on high-quality experience and technology-driven engagement.
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Modern Animal · Culver City
