Associate IT Field Services at MKS Instruments - ScoutJobs - The AI-curated global job board
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MKS Instruments
Posted 22 days ago

Associate IT Field Services

MKS InstrumentsAssociate IT Field Services

Requirements

IT systems and hardware proficiency, Network setup and configuration, Troubleshooting software and hardware, Purchase order management, Inventory management, Technical documentation

Skills

Troubleshootingnetworking

About the role

Responsibilities

  • Provide on-site technical support, maintenance, and troubleshooting for IT systems, hardware, and software
  • Install, configure, and upgrade IT equipment and network systems
  • Conduct regular maintenance checks to ensure optimal system functionality
  • Document all service activities and maintain accurate technical records
  • Handle purchase orders, including processing, tracking, and ensuring timely delivery of IT supplies
  • Assist with network setup, configuration, and troubleshooting
  • Provide training and technical support to end-users

Requirements

  • Strong proficiency in IT systems, hardware, and software troubleshooting
  • Experience with network setup, configuration, and maintenance
  • Proven ability to manage purchase orders and inventory processes
  • Excellent analytical and problem-solving skills
  • Strong verbal and written communication skills for interacting with clients and team members
  • Ability to lift and carry IT equipment and travel to client sites regularly
  • Ability to work flexibly outside regular hours if required

Preferred Qualifications

  • Technical certifications such as CompTIA A+, Network+, or Microsoft Certified IT Professional (MCITP)
  • ITIL certification
  • Experience with Microsoft Intune
  • Experience with ServiceNow

About the Company

MKS Instruments enables technologies that transform our world, serving the semiconductor manufacturing, electronics, and specialty industrial markets. With a global team of approximately 10,000 employees, we provide the critical support behind advancements in 5G, renewable energy, artificial intelligence, and cloud technology.

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Associate IT Field Services

MKS Instruments · Manesar

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