Associate Director of Rapid Response

Responsibilities

• Lead the planning and execution of rapid response efforts related to emerging issues affecting immigrant communities
• Coordinate across MOIA teams to align outreach, communications, and programmatic responses
• Serve as a central point of coordination with City agencies and external partners during time-sensitive situations
• Develop and maintain protocols, tools, and systems to support effective rapid response operations
• Ensure that information shared with communities is accurate, timely, and culturally responsive
• Supervise and support rapid response staff, including managers and organizers
• Track emerging issues, enforcement trends, and policy developments to inform leadership decision-making

Requirements

• Bachelor's degree required
• 5+ years of relevant experience in public service, community engagement, policy, or a related field
• Demonstrated experience managing time-sensitive initiatives
• Ability to operate effectively in high-pressure environments
• Strong problem-solving and communication skills

Preferred Qualifications

• Master's degree in a relevant field
• Strong understanding of immigrant communities and public service systems

About the Company

The New York City Mayor’s Office is responsible for overseeing city services throughout the five boroughs, coordinating public agencies and departments, and managing public property. The Mayor’s Office of Immigrant Affairs (MOIA) promotes the economic, civic, and social integration of immigrant New Yorkers.