Associate Director of Hospital Partnerships and Operations

Responsibilities

• Develop and maintain strong relationships with hospital partners and clinical affiliates as the primary institutional liaison.
• Oversee the lifecycle of clinical affiliation agreements, including contract review and annual compliance audits in coordination with legal counsel.
• Ensure all clinical partnerships comply with federal, state, and local regulatory requirements, including NYSED documentation.
• Manage clinical operations, including student and preceptor credentialing, onboarding, and rotation documentation.
• Supervise program coordinators and hospital liaisons, providing leadership and professional development.
• Monitor operational performance metrics and maintain partnership databases to ensure data integrity.
• Support financial reporting related to clinical sites, including preceptor payment processes and accruals.

Requirements

• Bachelor's degree in healthcare administration, business administration, education, or a related field.
• 5+ years of experience in clinical education operations, hospital partnerships, or compliance.
• Proven experience managing regulatory documentation or clinical affiliation agreements.
• Experience supervising staff or leading operational programs.
• Strong knowledge of healthcare regulatory and compliance requirements.
• Excellent interpersonal, stakeholder management, and communication skills.

Preferred Qualifications

• Master's degree in healthcare administration or a related field.
• Direct experience working with clinical affiliation agreements.
• Background in medical education or academic health systems.

About the Company

University Support Services, LLC (USS) is an affiliate of St. George's University (SGU), a leading provider of international medical education. USS provides essential functional support to help SGU deliver best-in-class education to a diverse global student body, focusing on the growing need for high-quality medical and healthcare professionals worldwide.