Associate Director for Student Success

Responsibilities

• Develop and foster a shared student academic success and retention model with measurable productivity standards and goals.
• Provide leadership for academic bridge and transfer programs, including the Mellon Transfer Immersion Program and Summer Start Institute.
• Oversee transfer student efforts and serve as a primary advisor to improve the transfer process.
• Collaborate with institutional departments to implement student success initiatives related to onboarding and student outcomes.
• Identify barriers and challenges that impede student success in collaboration with the Director for Student Academic Success.
• Coordinate departmental communication campaigns to increase student retention, persistence, and degree completion.
• Provide quarterly and annual reports to identify success trends and evaluate academic performance levels.

Requirements

• Master’s degree from an accredited institution in counseling and guidance, college student personnel, educational administration, student affairs, or a related field.
• At least 3 years of progressive experience in academic advising and student retention.
• At least 2 years of experience working in a higher education environment.
• Proven track record of creating, managing, and implementing academic support programs and services.
• Proficiency with Microsoft Office suite and Google platforms.
• Strong interpersonal, communication, and relationship-building skills.
• Ability to maintain confidentiality and demonstrate diplomacy.

Preferred Qualifications

• Doctoral degree in a related field.
• Experience managing and monitoring transfer student progression and other support groups.
• Managerial experience in higher education.
• Knowledge of advising theory and models of developmental advising.
• Experience with community outreach initiatives for educational support programs.
• Experience managing social media platforms (e.g., Instagram, Facebook, or Twitter).
• Extensive database management skills and working knowledge of Banner, EAB Student Navigate, and Degree Works.

About the Company

Founded in 1925 by Saint Katharine Drexel and the Sisters of the Blessed Sacrament, Xavier University of Louisiana is a Catholic and historically Black university located in New Orleans. The University's purpose is to contribute to the promotion of a more just and humane society by preparing students to assume roles of leadership and service in a global society through a diverse learning and teaching environment.