Associate Director - FM Operational Readiness

Responsibilities

• Lead end-to-end operational readiness and Government Soft Landings programmes to ensure assets are safe and compliant at handover
• Provide strategic oversight across multiple projects and act as a trusted advisor to senior stakeholders
• Develop comprehensive Operational Readiness Plans including governance, KPIs, and risk management
• Act as the key interface between project, engineering, construction, and operations teams
• Lead FM mobilisation, including service partner procurement, onboarding, and performance frameworks
• Oversee asset information handover and ensure integration into CAFM/IWMS systems
• Ensure full statutory and regulatory compliance, including fire and life safety
• Drive growth of the Operational Readiness service line through business development and bid leadership
• Line manage and develop consultants to build capability in FM advisory
• Manage project financials and maintain oversight of risk and quality assurance

Requirements

• Extensive experience delivering FM Operational Readiness or mobilisation programmes
• Strong understanding of asset handover, commissioning, and transition into operations
• Expertise in CAFM / IWMS systems and asset data management
• Deep knowledge of FM operations, compliance, and maintenance strategies (e.g., SFG20)
• Proven ability to lead design reviews and readiness assurance activities
• Strong stakeholder engagement and influence skills at senior levels
• Degree qualified in a relevant discipline
• Professional accreditation such as IWFM, RICS, or CIBSE is desirable
• Proven leadership experience within FM advisory or consultancy
• Proficiency in Microsoft Office suite

About the Company

At Turner & Townsend we are passionate about making a difference. For over 75 years we have been helping our clients deliver on their objectives across the public and private sectors, specializing in workplace consulting, change management, corporate real estate, and facilities management.