Associate Director - FM Operational Readiness

Responsibilities

• Lead end-to-end operational readiness and Government Soft Landings programmes to ensure assets are safe and compliant at handover
• Provide strategic oversight across multiple projects and act as a trusted advisor to senior stakeholders
• Develop comprehensive Operational Readiness Plans including governance, KPIs, and risk management
• Act as the key interface between project, engineering, construction, and operations teams
• Lead FM mobilisation, including service partner procurement, onboarding, and performance frameworks
• Oversee asset information handover and ensure integration into CAFM/IWMS systems
• Ensure full statutory and regulatory compliance, including fire and life safety
• Drive growth of the Operational Readiness service line through business development and bid leadership
• Line manage and develop consultants to build capability in FM advisory
• Manage project financials to ensure profitability and commercial performance

Requirements

• Extensive experience delivering FM Operational Readiness or mobilisation programmes
• Strong understanding of asset handover, commissioning, and transition into operations
• Expertise in CAFM / IWMS systems and asset data management
• Deep knowledge of FM operations, compliance, and maintenance strategies (e.g., SFG20)
• Proven ability to lead design reviews and readiness assurance activities
• Strong stakeholder engagement and influence skills at senior levels
• Degree qualified in a relevant discipline
• Professional accreditation such as IWFM, RICS, or CIBSE is desirable
• Proven leadership experience within FM advisory or consultancy
• Experience in business development and winning work
• Proficiency in Microsoft Office suite