Associate Director, Communications

Responsibilities

• Serve as the principal deputy to the Director of Strategic Communications, developing communication plans to advance the College's strategic priorities.
• Partner with campus offices (e.g., Student Life, Housing/Dining) to create communication strategies that elevate their work.
• Lead the development and execution of major student and family-facing campaigns, such as Countdown to Class Day.
• Write articles on Columbia College news, including announcements for top award recipients.
• Oversee email marketing strategy and execution using Salesforce CRM and Marketing Cloud.
• Manage the Columbia College social media calendar, ensuring consistent and optimized posting across platforms.
• Provide occasional operational support for urgent or after-hours crisis communications.

Requirements

• Bachelor's degree or an equivalent combination of education and experience.
• 3-5 years of experience managing and executing communications and marketing campaigns.
• Proven ability to manage multiple projects and competing priorities simultaneously.
• Exceptional written and oral communication skills with strong attention to detail.
• Proficiency in copy editing using AP, Chicago, and other professional styles.
• Strong understanding of email campaign platforms and social media best practices.
• Demonstrated experience coordinating with diverse stakeholders and building internal relationships.

Preferred Qualifications

• Bachelor's Degree in writing, journalism, or a humanities-based field.
• Proficiency in Microsoft Office Suite, Google Suite, and Sprout Social.
• Experience with Salesforce CRM, Marketing Cloud, or similar systems.
• Experience with website content management systems (CMS).
• Familiarity with higher education communications and constituencies.

About the Company

Columbia College is part of Columbia University in the City of New York, dedicated to advancing academic excellence, culture, community, and well-being for its students, staff, and the broader community.