Associate Director, Case Management

Responsibilities

• Provide strategic and operational leadership for the Case Management department, overseeing discharge planning, utilization management, and care progression.
• Lead, coach, and develop Case Managers and ancillary staff through performance management, mentoring, and professional development.
• Foster collaboration across interdisciplinary teams to optimize patient outcomes, denial prevention, length of stay, and transitions of care.
• Serve as an expert resource for complex case management, utilization review, and discharge planning issues.
• Partner with the Director to establish operational priorities, oversee staffing, monitor resource utilization, and support budget planning.
• Oversee the effective use of clinical systems including Epic, CarePort Transitions, and InterQual®.
• Ensure compliance with organizational policies, regulatory requirements, CMS Conditions of Participation, and Case Management standards.

Requirements

• Bachelor of Science in Nursing (BSN) required.
• Valid New York State RN License.
• 7-10 years of direct clinical experience in Case Management, Utilization Management (UM), and Discharge Planning.

Preferred Qualifications

• Master’s degree in a related field.
• Prior leadership experience in a clinical setting.
• Certified Case Manager (CCM) or Accredited Case Manager (ACM) certification.

About the Company

Memorial Sloan Kettering Cancer Center (MSK) is a world-leading cancer center united by a singular mission: ending cancer for life. Our specialized care teams provide personalized, compassionate, and expert care, supported by groundbreaking research from the Sloan Kettering Institute. We are dedicated to innovation, clinical excellence, and training the next generation of scientists and clinicians.