Associate Director, Academic Systems and Enrolment

Responsibilities

• Provide strategic leadership and operational oversight for academic services, including admissions, enrolment, registration, and academic systems.
• Lead the development of innovative business solutions and service models to enhance the student experience.
• Oversee the planning, implementation, and continuous improvement of student services such as scholarships, transfer credits, and course scheduling.
• Manage and mentor a team of management and administrative staff, fostering an inclusive and collaborative environment.
• Analyze program and course enrolment data to identify trends and negotiate for critical instructional resources.
• Collaborate with university partners to integrate Faculty policies into student systems and support academic policy development.
• Provide expert guidance on complex admissions applications and appeals.

Requirements

• Undergraduate degree in a relevant discipline.
• 5-6 years of related experience in academic services, student management, or a similar field.
• Proven managerial experience with the ability to lead, coach, and motivate staff.
• Strong data analysis skills to inform decision-making and organizational alignment.
• Experience in student development or academic advising.
• Commitment to equity, diversity, and inclusion in the workplace.

Preferred Qualifications

• Experience in university or college student development, admissions, or enrolment services.
• Experience working within a policy-driven environment or managing academic policy.
• Demonstrated expertise in strategic planning, communications, and organizational development.
• Ability to lead and support organizational and cultural change.
• Strong technical aptitude for managing systems development, implementation, and evaluation.
• Excellent interpersonal and communication skills for engaging with diverse stakeholders.

About the Company

The University of British Columbia is a global centre for research and teaching, consistently ranked among the top 20 public universities globally. We are committed to attracting and sustaining a diverse workforce to achieve excellence in research, innovation, and learning.