Associate Clinical Specialist

Responsibilities

• Provide clinical support to CAD Designers and Support Teams to ensure treatments follow Align protocols and customer instructions
• Participate in clinical communication with Align employees and Invisalign Providers
• Resolve customer issues and manage product and treatment-related inquiries
• Deliver training sessions for production CAD Designers and internal teams
• Contribute to special projects aimed at enhancing clinical quality and customer experience
• Assist with product safety reporting in collaboration with Regulatory and QA teams

Requirements

• 2+ years of experience in Dentistry
• Proficiency in English
• Ability to read, analyze, and interpret orthodontic records, prescriptions, and procedures
• Strong clinical judgment and decision-making skills
• Proficiency in Microsoft Office and general computer operations
• Ability to analyze complex situations and implement effective solutions

Preferred Qualifications

• Master's Degree in Orthodontics
• Hands-on experience with ClinCheck software
• Proficiency in Portuguese
• Previous experience in customer-facing roles or similar clinical support positions

Benefits

• Health and well-being programs
• Employee-exclusive discounts on Invisalign products
• Continuous learning opportunities and individual development support
• Inclusive, global workplace culture

About the Company

Align Technology is a global leader in digital dentistry, dedicated to transforming smiles and changing lives. Through innovative brands like Invisalign, we empower providers to create extraordinary orthodontic outcomes using advanced technology and clinical expertise.