Associate, CDFI Loan Operations

Responsibilities

• Execute monetary transactions including loan advances, pay downs, and interest payments
• Perform non-monetary updates on loans to ensure high quality and accuracy
• Utilize ACBS and ALS systems to manage CDFI deals and perform data research or adjustments
• Communicate effectively with peers, business partners, and the Commercial Loan Platform team regarding transactions and system issues
• Reconcile totals and monitor daily/monthly activity reports and metrics for the CF portfolio
• Prepare payoff information and clear exceptions to maintain process timelines
• Proactively escalate problems and audit requests while seeking solutions for stakeholders

Requirements

• High School Diploma, GED, or Equivalent Certification
• At least 1 year of loan closing experience, commercial loan servicing experience, or a combination of both
• At least 1 year of experience reviewing loan and legal documentation

Preferred Qualifications

• Bachelor’s Degree or Military Experience
• 3+ years of loan closing or construction loan experience
• Proven ability to leverage existing frameworks and tools to self-solve issues
• Experience communicating complex work across lines of business and with external partners

Benefits

• Comprehensive, competitive, and inclusive health and financial benefits
• Performance-based incentive compensation, which may include cash bonuses or long-term incentives
• Support for total well-being including mental and physical health resources

About the Company

Capital One is a Fortune 500 company and one of the nation’s top 10 banks, offering a broad spectrum of financial products and services to consumers, small businesses, and commercial clients. Our Community Finance team builds inclusive, resident-centered communities by originating debt and investing in the low-income housing tax credit.