Associate Banker

Responsibilities

• Create a welcoming environment by greeting clients, managing lobby traffic, and scheduling meetings.
• Assist with day-to-day transactions and opening new accounts while complying with all regulatory requirements.
• Educate clients on using digital self-service options such as the Chase Mobile App, Chase.com, and ATMs.
• Build meaningful client relationships by listening to their needs and introducing them to specialized experts.
• Perform branch operations, including managing cash devices like the cash vault and ATM.

Requirements

• High school diploma or GED equivalent.
• Fluency in both English and Spanish (reading and speaking) is required.
• Previous client service experience or comparable experience.
• Ability to learn products, services, and procedures quickly and accurately.
• Strong interpersonal skills to build trust and resolve client issues effectively.

Preferred Qualifications

• Experience with cash handling.
• Strong desire to influence and educate customers on technology solutions.

Benefits

• Competitive total rewards package including base salary.
• Comprehensive health care coverage.
• Retirement savings plans.
• Tuition reimbursement and mental health support.
• Financial coaching and other employee assistance programs.

About the Company

Chase is a leading financial services firm helping nearly half of America’s households and small businesses achieve their financial goals. Our Consumer & Community Banking division provides a wide range of services, including personal banking, credit cards, mortgages, and investment advice, all supported by industry-leading digital solutions.