Associate Banker

Responsibilities

• Create a welcoming environment by greeting clients, managing lobby traffic, and scheduling meetings.
• Assist with day-to-day transactions and opening new accounts while complying with all regulatory requirements.
• Educate clients on digital banking solutions, including the Chase Mobile App, Chase.com, and ATM usage.
• Build meaningful client relationships by listening to needs and introducing them to specialized experts.
• Perform branch operations, including managing cash devices such as the cash vault and ATMs.

Requirements

• Client service experience or comparable experience.
• High school diploma or GED equivalent.
• Strong communication skills and the ability to engage clients politely.
• High attention to detail and the ability to resolve client issues effectively.
• Ability to quickly and accurately learn new products, services, and procedures.

Preferred Qualifications

• Strong desire and ability to influence, educate, and connect customers to technology solutions.
• Previous cash handling experience.

Benefits

• Competitive total rewards package including base salary.
• Comprehensive health care coverage.
• Retirement savings plans.
• Tuition reimbursement and mental health support.
• Financial coaching and other employee assistance programs.

About the Company

Chase is a leading financial services firm helping nearly half of America’s households and small businesses achieve their financial goals. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do through a broad range of financial products and cutting-edge technology.