Associate Banker

Responsibilities

• Create a welcoming environment by greeting clients, managing lobby traffic, and scheduling meetings.
• Assist with day-to-day transactions and opening new accounts while complying with all regulatory requirements.
• Educate clients on digital banking solutions, including the Chase Mobile App, Chase.com, and ATM usage.
• Build meaningful client relationships by actively listening and sharing relevant product knowledge.
• Perform branch operations, including managing cash devices such as the cash vault and ATMs.

Requirements

• High school diploma or GED equivalent.
• Proven client service experience or comparable professional experience.
• Ability to build trusted relationships and demonstrate genuine care for client needs.
• Strong communication skills to engage clients and resolve issues effectively.
• Ability to quickly and accurately learn new products, services, and banking procedures.

Preferred Qualifications

• Strong desire and ability to influence and educate customers on technology solutions.
• Previous experience with cash handling.

Benefits

• Competitive total rewards package including base salary.
• Comprehensive health care coverage.
• Retirement savings plans.
• Tuition reimbursement and mental health support.
• Financial coaching and other employee assistance programs.

About the Company

Chase is a leading financial services firm helping nearly half of America’s households and small businesses achieve their financial goals. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do through a broad range of financial products and cutting-edge technology.