Associate Banker

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby traffic using digital tools.
• Provide account servicing, maintenance, and assist with opening new accounts in compliance with regulatory requirements.
• Educate clients on digital banking solutions, including the Chase Mobile App, Chase.com, and ATM usage.
• Build meaningful client relationships by actively listening to their needs and sharing relevant product knowledge.
• Perform branch operations, including managing cash devices such as the cash vault and ATMs.

Requirements

• High school diploma or GED equivalent.
• Proven experience in client service or a comparable role.
• Ability to quickly and accurately learn new products, services, and banking procedures.
• Strong communication skills with the ability to engage clients politely and professionally.
• Ability to work collaboratively within a team to resolve client issues and elevate the service experience.

Preferred Qualifications

• Strong desire and ability to influence and connect customers to technology solutions.
• Previous experience with cash handling.

Benefits

• Competitive total rewards package including base salary.
• Comprehensive health care coverage.
• Retirement savings plans.
• Tuition reimbursement and mental health support.
• Financial coaching and other employee assistance programs.

About the Company

Chase is a leading financial services firm helping nearly half of America’s households and small businesses achieve their financial goals. Our Consumer & Community Banking division provides a wide range of services, including personal banking, credit cards, mortgages, and small business loans, all while prioritizing customer satisfaction and digital innovation.