Associate Banker

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby traffic using digital tools.
• Provide exceptional account servicing, maintenance, and assistance with opening new accounts.
• Educate clients on digital banking solutions, including the Chase Mobile App, Chase.com, and ATM usage.
• Build meaningful client relationships by actively listening to their needs and sharing relevant product knowledge.
• Perform essential branch operations, including managing cash devices such as the cash vault and ATMs.

Requirements

• High school diploma or GED equivalent.
• Proven experience in client service or a comparable role.
• Ability to quickly and accurately learn new products, services, and banking procedures.
• Strong communication skills with the ability to engage clients politely and professionally.
• Ability to resolve client issues with attention to detail and a focus on teamwork.

Preferred Qualifications

• Strong desire to influence and connect customers to digital technology solutions.
• Previous experience with cash handling.

About the Company

Chase is a leading financial services firm helping nearly half of America’s households and small businesses achieve their financial goals. Our Consumer & Community Banking division provides a wide range of services, including personal banking, credit cards, and mortgages, all while maintaining a commitment to industry-leading customer satisfaction and digital innovation.