Associate Banker

Responsibilities

• Create a welcoming environment by greeting clients, managing lobby traffic, and scheduling meetings.
• Assist with day-to-day transactions and opening new accounts while complying with all regulatory requirements.
• Educate clients on digital banking solutions, including the Chase Mobile App, Chase.com, and ATMs.
• Build meaningful client relationships by listening to their needs and introducing them to specialized experts.
• Perform branch operations, including managing cash devices such as the cash vault and ATMs.

Requirements

• High school diploma or GED equivalent.
• Proven client service experience or comparable professional experience.
• Strong communication skills with the ability to engage clients politely and clearly.
• High attention to detail and the ability to resolve client issues effectively.
• Ability to quickly and accurately learn new products, services, and banking procedures.

Preferred Qualifications

• Strong desire and ability to influence and educate customers on technology solutions.
• Previous experience with cash handling.

Benefits

• Competitive total rewards package including base salary.
• Comprehensive health care coverage.
• Retirement savings plans.
• Tuition reimbursement and mental health support.
• Financial coaching and other employee assistance programs.

About the Company

Chase is a leading financial services firm helping nearly half of America’s households and small businesses achieve their financial goals. Our Consumer & Community Banking division provides a wide range of services, including personal banking, credit cards, mortgages, and investment advice, all while prioritizing customer satisfaction and digital innovation.