Associate Banker

Responsibilities

• Create a welcoming environment by greeting clients, managing lobby traffic, and scheduling meetings.
• Assist with day-to-day transactions and opening new accounts while complying with all regulatory requirements.
• Educate clients on digital banking solutions, including the Chase Mobile App, Chase.com, and ATM usage.
• Build meaningful client relationships by actively listening and sharing relevant product knowledge.
• Perform branch operations, including managing cash devices such as the cash vault and ATMs.

Requirements

• High school diploma or GED equivalent.
• Fluency in both English and Spanish (reading and speaking) is required.
• Previous client service experience or comparable experience.
• Ability to learn products, services, and procedures quickly and accurately.
• Strong interpersonal skills with the ability to resolve client issues effectively.

Preferred Qualifications

• Experience with cash handling.
• Strong desire to influence and connect customers to digital technology solutions.

About the Company

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.