Associate Banker

Responsibilities

• Create a welcoming environment by greeting clients, managing lobby traffic, and scheduling meetings.
• Assist with day-to-day transactions and open new accounts while complying with all regulatory and banking requirements.
• Educate clients on digital banking solutions, including the Chase Mobile App, Chase.com, and ATM usage.
• Build meaningful client relationships by listening to their needs and introducing them to specialized experts.
• Perform branch operations, including managing cash devices such as the cash vault and ATMs.

Requirements

• Client service experience or comparable experience.
• High school diploma or GED equivalent.
• Ability to quickly and accurately learn products, services, and procedures.
• Strong communication skills and the ability to engage clients politely and clearly.
• Ability to resolve client issues with attention to detail and a focus on teamwork.

Preferred Qualifications

• Strong desire and ability to influence, educate, and connect customers to technology solutions.
• Previous cash handling experience.

Benefits

• Competitive total rewards package including base salary.
• Comprehensive health care coverage.
• Retirement savings plans.
• Tuition reimbursement and mental health support.
• Financial coaching and other employee assistance programs.

About the Company

Chase is a leading financial services firm helping nearly half of America’s households and small businesses achieve their financial goals. Our Consumer & Community Banking division provides a wide range of services, including personal banking, credit cards, mortgages, and investment advice, all while prioritizing customer satisfaction and digital innovation.