Associate Banker

Responsibilities

• Create a welcoming environment by greeting clients, managing lobby traffic, and scheduling meetings.
• Assist with day-to-day transactions and opening new accounts while complying with all regulatory requirements.
• Educate clients on using digital self-service options such as the Chase Mobile App, Chase.com, and ATMs.
• Build meaningful client relationships by listening to their needs and introducing them to specialized experts.
• Perform branch operations, including managing cash devices like the cash vault and ATM.

Requirements

• High school diploma or GED equivalent.
• Fluency in both English and Russian (reading and speaking) is required.
• Proven experience in client service or a comparable role.
• Ability to learn products, services, and banking procedures quickly and accurately.
• Strong communication skills and the ability to resolve client issues with attention to detail.

Preferred Qualifications

• Previous experience with cash handling.
• Strong desire to influence and educate customers on technology-based banking solutions.

About the Company

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.