Associate Banker

Responsibilities

• Deliver exceptional service to BMO customers and prospects by identifying needs and providing advice on financial solutions.
• Act as a lobby leader, welcoming customers and guiding them through digital and self-serve banking options.
• Conduct needs-based conversations to recommend personal banking, credit card, and investment solutions.
• Collaborate with BMO partners to identify referral opportunities and grow customer relationships.
• Support branch operational activities, including inventory management, application follow-ups, and opening/closing procedures.
• Ensure compliance with all risk, legal, and regulatory policies to safeguard customer assets and privacy.

Requirements

• 1-2 years of relevant experience in customer service, sales, or a related field.
• Experience in a consultative customer service or sales role with a focus on personal experience.
• Proficiency with digital tools, including tablets, smartphones, and online banking applications.
• Strong interpersonal and communication skills to build rapport with diverse customers.
• Proven problem-solving aptitude and the ability to respond flexibly to new challenges.
• Ability to work a flexible schedule, which may include different shifts or multiple branch locations.

Benefits

• Competitive salary ranging from $41,714.00 to $50,500.00.
• Comprehensive health insurance.
• Tuition reimbursement programs.
• Accident and life insurance.
• Retirement savings plans.
• Performance-based incentives and discretionary bonuses.

About the Company

BMO is a leading North American bank driven by a single purpose: to Boldly Grow the Good in business and life. With over 12 million customers, we provide personal and commercial banking, wealth management, and investment services. We are committed to creating lasting, positive change for our customers, our communities, and our people through innovation and excellence.