Associate Account Manager

About the Company

Fospha is dedicated to building the world's most powerful measurement solution for online retail. For over 10 years, we've been pioneering privacy-safe, full-funnel marketing measurement, empowering all teams to make smarter decisions. Our platform unites Finance, Marketing, Data, and Leadership with a shared view of performance and profitability.

Responsibilities

• Drive renewals across your portfolio by understanding client objectives and monitoring account health
• Collaborate with the Head of Customer Accounts on high-impact accounts to secure long-term partnerships
• Turn data into impact stories by articulating ROI and performance to various customer personas
• Identify signals of growth or risk early to flag adoption challenges or expansion opportunities
• Contribute to proactive strategic account plans and stakeholder activation plans
• Represent the voice of the customer internally by surfacing product feedback and feature requests

Requirements

• 2–4 years of experience in Sales, Account Management, or client-facing SaaS roles
• Experience ideally within D2C marketing, analytics, or eCommerce
• Strong relationship building skills and ability to help customers achieve results
• Ability to interpret dashboards, spot trends, and articulate data-driven insights
• Confident communicator across email, video, and live meetings
• Organized, proactive, and eager to drive the commercial side of SaaS
• Naturally curious and analytical with an interest in marketing performance

Preferred Qualifications

• Experience with eCommerce data, attribution, or marketing platforms
• Experience with marketing measurement or D2C ad platforms

Benefits

• Competitive salary and bonus
• Opportunities for learning and development within the Blenheim Chalcot venture network
• Travel to London HQ
• 14 days PTO plus 11 federal public holidays and your birthday off
• 401k
• Daily office snacks and treats