Associate Academic Coach

Responsibilities

• Maintain a student caseload to encourage goal achievement through self-assessment and connection to campus resources.
• Assist in developing and implementing strategies for academic coaching, orientation, enrollment, retention, and graduation.
• Develop, revise, and implement recruiting, outreach, and engagement programming.
• Participate in teams to develop, monitor, and update degree plans, audits, and academic records.
• Implement effective intervention programs and early outreach plans to increase student retention and graduation rates.

Requirements

• Bachelor’s degree from an accredited university or college.
• Three (3) years of experience in advising, mentoring, tutoring, student programming, or student services.
• Experience working with diverse student populations and recruitment efforts.
• Experience using an early alert or advising system powered by predictive analytics.
• Proficiency in Microsoft Office Suite (Word, Excel, Access, Outlook, Teams, and PowerPoint).

Preferred Qualifications

• Master’s degree in student personnel services, adult learning and development, counseling, guidance, education, or a related field.

About the Company

Cleveland State University is dedicated to engaged learning and providing students with the resources and support necessary to achieve their academic and professional goals.