Associate Academic Advisor

Responsibilities

• Provide transactional academic advising to undergraduate students regarding admission policies, academic planning, and graduation requirements
• Deliver advising services through multiple channels including in-person, email, phone, and virtual environments
• Assess student academic records to provide guidance on majors, degree completion, and course selection
• Adjudicate student graduation by evaluating complex academic records and researching deficiencies
• Identify students requiring developmental support and refer them to appropriate campus resources or health-care professionals
• Assist with recruitment and retention activities, including registration information sessions and outreach events
• Prepare reports based on student data for external university reporting requirements
• Supervise student peer advisors and work-study students

Requirements

• Undergraduate degree in a relevant discipline
• 1-2 years of related experience in academic advising, student services, or a similar field
• Strong interpersonal and communication skills (written and oral)
• Excellent analytical and problem-solving abilities
• Proficiency in information technology and office software
• Commitment to equity, diversity, and inclusion in a multicultural environment

Preferred Qualifications

• Experience in a post-secondary advising or student services role
• Previous experience working at the University of British Columbia
• Fluency in Mandarin or other languages
• Intermediate or advanced knowledge of Microsoft Excel
• Experience working with international students
• Knowledge of Student Information Systems (SIS/SISC)

About the Company

The University of British Columbia is a global centre for research and teaching, consistently ranked among the top 20 public universities globally. UBC is a leading employer in British Columbia and Canada, committed to fostering an inclusive community that supports inspired students, faculty, and staff in their journey of discovery.