Assistant Workplace Manager

Responsibilities

• Oversee front desk operations and reception services
• Support employee experience initiatives, wellness programs, and in-office amenities
• Assist with event execution, including setup and teardown for large-scale events
• Act as the primary point of contact for workplace requests and inquiries
• Coordinate with building management, security, cleaning, and maintenance vendors
• Manage maintenance requests for HVAC, lighting, and plumbing
• Support office space planning, seating arrangements, and internal moves
• Support emergency preparedness programs, fire drills, and evacuation procedures
• Assist with badge access control management and reporting

Requirements

• 5+ years of experience in workplace operations, facilities, or office management
• Bilingual in English and French with strong communication skills
• Bachelor’s degree or equivalent higher education qualification
• Proficiency in workplace tools such as ServiceNow, SharePoint, Slack, or Excel
• Ability to manage multiple priorities in a fast-paced environment
• Experience working with vendors and cross-functional teams

About the Company

DRW is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world.