Assistant Store Manager

Responsibilities

• Ensure a positive selling environment by overseeing all aspects of the selling process and creating a welcoming atmosphere.
• Set daily customer service goals to enhance responsiveness and satisfaction.
• Train and coach the sales team on brand standards, product placement, and time management.
• Monitor KPIs and use company reports to analyze trends and identify areas for improvement.
• Collaborate with the Visual Merchandising team to ensure effective display fittings.
• Support the Store Manager in team recruitment, development, and performance feedback.
• Coordinate Stock and Back Office teams to ensure optimal stock provision and mix.
• Implement safety measures for products on the sales floor and in the stockroom.
• Conduct regular stock checks and utilize analytical merchandise management to maximize sales.

Requirements

• At least 3 years of experience in a similar role within a structured retail environment.
• Experience working with RFID systems.
• Proficient in the use of Microsoft Excel.
• Fluent in both English and Turkish.
• Strong organizational, collaboration, and detail-oriented skills.

Benefits

• Flexible working model designed to support balance and community.
• Comprehensive health and wellbeing programs, including a premium subscription to Headspace.
• Professional development opportunities through PVH University.
• Employee discounts on iconic brands like Tommy Hilfiger and Calvin Klein.

About the Company

Tommy Hilfiger is an iconic global brand under the PVH Corp. umbrella. PVH is a leading global retailer that drives brand strength and relevance, connecting world-class fashion with consumers through a commitment to excellence, inclusion, and diversity.