Assistant Store Manager

Responsibilities

• Ensure a positive selling environment by overseeing all aspects of the selling process and creating a welcoming atmosphere.
• Set daily customer service goals to enhance responsiveness and satisfaction.
• Train and coach the sales team on service standards, product placement, and time management.
• Monitor KPIs and use company reports to analyze trends and identify areas for improvement.
• Collaborate with the Visual Merchandising team to ensure effective display fittings.
• Support the Store Manager in team recruitment, development, and performance feedback.
• Coordinate Stock and Back Office teams to ensure optimal stock provision and mix.
• Implement safety measures for products on the sales floor and in the stockroom.
• Maximize sales through analytical merchandise management and regular team briefings.

Requirements

• At least 3 years of experience in a similar role within a structured environment.
• Experience working with RFID systems.
• Proficient in Microsoft Excel.
• Strong organization and collaboration skills.
• Highly detail-oriented.
• Fluent in English and Turkish.

Benefits

• Flexible working models focused on trust and collaboration.
• Health and wellbeing programs, including premium subscriptions to Headspace.
• Professional development opportunities through PVH University.
• Employee discounts on iconic brands like Tommy Hilfiger and Calvin Klein.

About the Company

Tommy Hilfiger is an iconic global brand under the PVH Corp. umbrella. PVH is a leading growth platform for fashion, driving brand strength and relevance by connecting world-class brands closer to the consumer through innovation and a commitment to diversity and inclusion.