Assistant Store Manager

Responsibilities

• Support the Store Manager in supervising all retail operations and ensuring the store meets its mission of generating funds for community support.
• Oversee the safety of customers, staff, and volunteers while maintaining compliance with health and safety regulations.
• Manage inventory by ensuring donations are retrieved, sorted, priced, and stocked appropriately.
• Handle customer concerns and complaints in a timely and professional manner.
• Assist with cash operations, including daily deposits, cash register management, and financial reporting.
• Provide leadership, direction, and training to staff and volunteers, especially in the absence of the Store Manager.
• Assist in planning store layouts, sales, promotions, and staff schedules.

Requirements

• Completion of a post-secondary program in Retail Management or an equivalent combination of education and experience.
• At least 2 years of prior retail experience (experience with secondhand merchandise is preferred).
• Proven experience in cash handling and basic accounting processes.
• Proficiency in Microsoft Office applications.
• Strong organizational, interpersonal, and communication skills.
• Ability to stand for long periods and lift/move items up to 29 pounds.
• Flexibility to work a varying schedule, including weekdays and Saturdays.

About the Company

The Salvation Army is a faith- and values-based organization that has served people in need across Canada and Bermuda for over 130 years. We provide essential necessities such as food, clothing, and shelter, while supporting those facing unemployment, addiction, and family challenges. Our mission is to share the love of Jesus Christ, meet human needs, and be a transforming influence in our communities.