Assistant Store Manager

Responsibilities

• Assist the Store Manager with day-to-day retail operations, including team leadership, visual merchandising, and stock management.
• Coach the team to deliver exceptional, seamless customer experiences.
• Support the Store Manager in achieving budgeted sales and managing controllable costs.
• Lead the store and team in the absence of the Store Manager.
• Support team training regarding customer service, product knowledge, and operational responsibilities.
• Provide timely feedback to encourage team development.
• Perform regular Sunday work as required.

Requirements

• Passionate and motivated to deliver results and support the team.
• Strong communication, time management, and organizational skills.
• Previous experience as a team leader, key holder, or in a management role is preferred.

Benefits

• Competitive salary with bonus earning potential and sales incentives.
• 50% staff discount and endless cups of tea.
• Recognition through the Moment Makers program.
• One volunteer leave day per year.
• Inclusive workplace policies including menopause, gender equity, and equitable remuneration policies.
• Flexible working arrangement options and access to an Employee Assistance Program (EAP).

About the Company

T2 is a premium tea brand known for delicious, sustainable products. We invite customers into an immersive world of tea through our retail stores across Australia, New Zealand, and Singapore. As part of LIPTON Teas and Infusions and a proud B Corp Certified company, we value diversity, inclusion, and global career opportunities.