Assistant Store Manager

Responsibilities

• Exemplify exceptional client service by acting as the boutique's primary host
• Ensure each client receives a personalized and memorable shopping experience
• Drive individual sales performance, contributing at least 20% to the store’s monthly sales plan
• Mentor and motivate the team to achieve and exceed key performance indicators (KPIs)
• Deliver comprehensive training for new hires and facilitate ongoing product knowledge sessions
• Act as Manager on Duty to resolve client concerns
• Support visual merchandising initiatives and maintain brand standards

Requirements

• 2+ years of prior supervisory experience in a client-focused retail environment
• Passion for fashion, styling, and exceptional service
• Strong communication and coaching skills
• Proven problem-solving abilities and goal achievement track record
• Flexible availability including evenings, weekends, and holidays

Benefits

• Competitive base hourly pay and individual commission structure
• 50% shopping discount and seasonal wardrobe offering
• Cell phone contribution
• Enhanced health benefits and RRSP/DPSP savings plan
• Generous paid time off and paid parental leave
• Pet benefits and Employee Assistance Program (EAP)
• MAVEN Family Planning support

About the Company

SMCP is a forward-thinking fashion house representing renowned brands like Sandro and Maje. We embody Parisian elegance with a commitment to accessible luxury, sustainability, and innovation across over 47 countries.