Assistant Store Manager

Responsibilities

• Support the Store Manager in overseeing daily operations, leading associates, and ensuring an exceptional customer experience.
• Drive sales and key performance indicators (KPIs) through effective in-store selling and omni-channel fulfillment.
• Train, coach, and develop team members to achieve positive results and maintain brand standards.
• Manage store operations including inventory, shipment processing, payroll hours, and scheduling.
• Ensure a safe environment for customers and associates by following all safety and loss prevention policies.
• Act as the primary point of contact for resolving customer issues and concerns when the Store Manager is not present.

Requirements

• High School Diploma or equivalent.
• Must be 18 years of age or older.
• 3+ years of retail sales or customer service experience preferred.
• 1+ year of management experience preferred.
• Flexible scheduling availability to meet the needs of the business.
• Ability to lead a team and communicate effectively with both staff and management.

Preferred Qualifications

• Cosmetology license is desirable but not required.

About the Company

Sally Beauty is on a mission to empower our customers to express themselves through hair. As part of the largest hair and beauty supplier in the world, we provide professional-grade products and expert advice to beauty enthusiasts everywhere.