Assistant Store Manager

Responsibilities

• Support the Store Manager in overseeing daily operations, leading associates, and ensuring an exceptional customer experience.
• Drive sales and key performance indicators (KPIs) through effective in-store selling and omni-channel fulfillment.
• Train, coach, and develop team members to achieve positive results and maintain high brand standards.
• Manage store operations including inventory, shipment processing, payroll hours, and scheduling.
• Ensure a safe environment for customers and associates by following all safety and loss prevention policies.
• Act as the primary point of contact to resolve customer issues and concerns.

Requirements

• High School Diploma or equivalent.
• Must be 18 years of age or older.
• 3+ years of retail sales or customer service experience preferred.
• 1+ year of management experience preferred.
• Ability to lead a team and communicate effectively with management and associates.
• Flexible scheduling availability to meet the needs of the business.

Preferred Qualifications

• Cosmetology license is desirable but not required.

About the Company

Sally Beauty is a leading professional beauty retailer dedicated to providing customers with the products and expertise they need to achieve their beauty goals. We foster an environment of diversity, inclusion, and belonging while empowering our teams to grow and succeed.