Assistant Store Manager

Responsibilities

• Support the Store Manager in overseeing daily operations, leading associates, and ensuring exceptional customer experiences and brand standards.
• Supervise and plan associate daily goals to maximize sales, KPIs, and customer loyalty through in-store and omni-channel selling.
• Engage, train, and develop team members, providing coaching and counseling to address individual strengths and opportunities.
• Manage store operations including inventory, shipment processing, payroll hours, and scheduling.
• Ensure execution of digital strategies such as omni-channel fulfillment (SFS/SDD/BOPIS).
• Maintain a safe environment for associates and customers by enforcing company policies and loss prevention procedures.

Requirements

• High School Diploma or equivalent.
• Must be 18 years of age or older.
• 3+ years of retail sales or customer service experience preferred.
• 1+ year of management experience preferred.
• Ability to lead a team and communicate effectively with management.
• Availability to work a flexible schedule to meet business needs.

Preferred Qualifications

• Valid Cosmetology license is desirable but not required.

About the Company

Sally Beauty is the largest hair and beauty supplier in the world. We are on a mission to empower our customers to express themselves through hair, and we seek passionate, talented individuals to help us achieve this goal.