Assistant Store Manager

Responsibilities

• Support the Store Manager in overseeing daily operations, leading associates, and ensuring exceptional customer experiences and brand standards.
• Supervise and plan daily associate activities to maximize sales, KPIs, and customer loyalty.
• Engage, train, and develop team members through coaching, counseling, and performance accountability.
• Manage store operations including inventory, shipment processing, payroll hours, and scheduling.
• Execute digital strategies such as Omni-channel fulfillment (SFS/SDD/BOPIS).
• Ensure a safe store environment by enforcing all company policies, loss prevention procedures, and HAZMAT compliance.

Requirements

• High School Diploma or equivalent.
• Must be 18 years of age or older.
• Flexible scheduling availability to meet the needs of the business.
• Ability to lead or support a team of associates to meet business objectives.
• Effective communication skills for interacting with team members and management.

Preferred Qualifications

• 3+ years of retail sales or customer service experience.
• 1+ year of prior management experience.
• Valid Cosmetology license.

About the Company

Sally Beauty is on a mission to empower our customers to express themselves through hair. As part of the largest hair and beauty supplier in the world, we seek passionate and talented individuals to join our team and help our customers achieve their beauty goals.