Assistant Store Manager

Responsibilities

• Support the Store Manager in overseeing daily operations, leading associates, and ensuring an exceptional customer experience to drive sales and brand standards.
• Supervise and plan daily associate activities to maximize KPIs and customer loyalty through both in-store and omni-channel selling models.
• Engage, train, and develop team members, providing coaching and counseling to address individual strengths and opportunities.
• Manage store operations including inventory, shipment processing, payroll hours, and scheduling.
• Ensure compliance with all company processes, digital strategies (BOPIS/SFS), and safety/loss prevention policies.
• Maintain brand standards regarding merchandising, marketing, and backroom organization.

Requirements

• High School Diploma or equivalent.
• Must be 18 years of age or older.
• 3+ years of retail sales or customer service experience preferred.
• 1+ year of management experience preferred.
• Ability to lead a team of associates to meet business objectives.
• Flexible scheduling availability to meet the needs of the business.

Preferred Qualifications

• Valid Cosmetology license is desirable but not required.

About the Company

Sally Beauty is a leading professional beauty retailer dedicated to providing customers with the products and expertise they need to achieve their beauty goals. We foster an environment of diversity, inclusion, and belonging while driving excellence in retail operations.