Assistant Store Manager

Responsibilities

• Support the Store Manager in overseeing daily operations, leading associates, and ensuring an exceptional customer experience to drive sales and brand standards.
• Supervise and plan daily associate activities to maximize KPIs and customer loyalty through both in-store and omni-channel selling models.
• Engage, train, and develop team members, providing coaching and counseling to address individual strengths and opportunities.
• Manage store operations including inventory, shipment processing, payroll hours, and scheduling to meet business needs.
• Execute company processes for digital strategies such as omni-channel fulfillment (SFS/SDD/BOPIS).
• Maintain a safe environment for associates and customers by enforcing all company policies, loss prevention procedures, and HAZMAT compliance.

Requirements

• High School Diploma or equivalent.
• Must be 18 years of age or older.
• 3+ years of retail sales or customer service experience preferred.
• 1+ year of management experience preferred.
• Ability to lead a team of associates to meet business objectives.
• Flexible scheduling availability to meet the needs of the business.

Preferred Qualifications

• Valid Cosmetology license is desirable but not required.

About the Company

Sally Beauty is on a mission to empower our customers to express themselves through hair. As part of the largest hair and beauty supplier in the world, we provide passionate and talented people the opportunity to grow within a dynamic retail environment.