Assistant Store Manager

Responsibilities

• Support the Store Manager in overseeing daily operations, leading associates, and ensuring an exceptional customer experience to drive sales and brand standards.
• Supervise and plan associate daily goals to maximize KPIs and customer loyalty through both in-store and omni-channel selling models.
• Train, coach, and develop team members, fostering an environment of diversity, inclusion, and belonging.
• Manage store operations including inventory, shipment processing, payroll hours, and scheduling.
• Execute digital strategies such as omni-channel fulfillment (SFS/SDD/BOPIS).
• Maintain a safe environment for associates and customers by enforcing all company safety and loss prevention policies.

Requirements

• High School Diploma or equivalent.
• Must be 18 years of age or older.
• 3+ years of retail sales or customer service experience preferred.
• 1+ year of management experience preferred.
• Ability to lead a team of associates to meet business objectives.
• Flexible scheduling availability to meet the needs of the business.
• Cosmetology license is desirable but not required.

About the Company

Sally Beauty is on a mission to empower our customers to express themselves through hair. As part of the largest hair and beauty supplier in the world, we provide professional-grade products and expert advice to help our customers achieve their beauty goals.