Assistant Store Manager

Responsibilities

• Support the Store Manager in overseeing daily operations, leading associates, and ensuring an exceptional customer experience.
• Drive sales and key performance indicators (KPIs) through effective in-store selling and omni-channel fulfillment.
• Train, coach, and develop team members to achieve positive results and maintain brand standards.
• Manage store operations including inventory, shipment processing, payroll hours, and scheduling.
• Ensure a safe environment for customers and associates by enforcing company policies and loss prevention procedures.
• Act as the primary point of contact for resolving customer issues and concerns when the Store Manager is not present.

Requirements

• High School Diploma or equivalent.
• Must be 18 years of age or older.
• 3+ years of retail sales or customer service experience preferred.
• 1+ year of management experience preferred.
• Ability to lead a team and communicate effectively with both staff and management.
• Flexible scheduling availability to meet the needs of the business.

Preferred Qualifications

• Cosmetology license is desirable but not required.

About the Company

Sally Beauty is on a mission to empower our customers to express themselves through hair. As one of the largest hair and beauty suppliers in the world, we provide passionate and talented people the opportunity to grow within a dynamic retail environment.