Assistant Store Manager

Responsibilities

• Support the Store Manager in overseeing daily operations, leading associates, and ensuring exceptional customer experiences and brand standards.
• Supervise and plan associate daily goals to maximize sales, KPIs, and customer loyalty.
• Train, engage, and develop team members through coaching and counseling to achieve positive results.
• Manage store operations including inventory, shipment processing, payroll hours, and scheduling.
• Execute digital strategies such as Omni-channel fulfillment (SFS/SDD/BOPIS).
• Ensure a safe environment for associates and customers by enforcing all company safety and loss prevention policies.

Requirements

• High School Diploma or equivalent.
• Must be 18 years of age or older.
• Flexible scheduling availability to meet the needs of the business.
• Ability to lead or support a team of associates to meet business objectives.
• Effective communication skills with both team members and management.

Preferred Qualifications

• 3+ years of retail sales or customer service experience.
• 1+ year of prior management experience.
• Cosmetology license.

About the Company

Sally Beauty is a leader in the wholesale and retail distribution of beauty supplies. We are on a mission to provide our customers with access to high-quality professional beauty products and exceptional customer service. We find beauty in diversity and believe that inclusivity and self-expression fuel our innovation and growth.