Assistant Store Manager

Responsibilities

• Support the Store Manager in managing day-to-day operations to meet KPIs and P&L expectations
• Assist with recruitment, training, development, and succession planning for high-performing team members
• Promote brand values, attitude, and culture to ensure a premium customer experience
• Implement seasonal initiatives, store programs, and company policies effectively
• Coach team members on sales techniques, product education, and omnichannel programs
• Resolve guest feedback and address emergent issues or escalations to ensure customer satisfaction
• Maintain a safe and compliant working environment in accordance with Health and Safety Standards

Requirements

• 3+ years of experience in a similar retail management role
• Proven ability to manage day-to-day retail operations
• Experience in recruitment, onboarding, and performance management
• Strong knowledge of KPI and P&L management

Benefits

• Employee discount on brand apparel
• Group insurance coverage, including health, dental, and vision
• RRSP with matching contribution
• Two weeks of vacation plus additional paid time off, including your birthday
• Opportunities for career growth within a rapidly expanding global brand

About the Company

Psycho Bunny is a rebellious, refined clothing brand known for premium quality, vibrant style, and an unmistakable logo. With over 200 points of sale worldwide, we are on a mission to redefine bold standards in the retail industry.