Assistant Store Manager

Responsibilities

• Support the Store Manager in proactive revenue management and implementing action plans to drive sales.
• Represent the excellence of Polène and ensure an irreproachable customer experience.
• Implement high-end CRM strategies to build and maintain client relationships.
• Collaborate with headquarters on operational and strategic matters to maintain brand standards.
• Assist in stock management and optimize in-store customer service processes, including repairs and returns.
• Foster a collaborative and positive work environment that reflects the brand's DNA.
• Manage team schedules, participate in recruitment, and lead training and onboarding for new staff.
• Motivate the team through inspiring daily briefings.

Requirements

• At least 5 years of experience working with luxury brands.
• Minimum of 1 year of experience in a management role.
• Strong leadership and team management skills with the ability to inspire collaborators.
• Business-oriented mindset with a focus on performance management and operational structuring.
• Fluency in English (proficiency in additional languages is a plus).
• Proficiency in Microsoft Office.

Benefits

• Permanent contract (CDI) with opportunities for continuous professional development.
• Weekly schedule including two consecutive days off.
• ClassPass subscription for sports and wellness.
• Access to childcare networks (People and Baby / Les Petits Chaperons Rouges).
• 25 days of annual leave.
• Health insurance (Alan) covered at 60%.
• 50% reimbursement of public transport costs or a sustainable mobility allowance.

About the Company

Founded in 2016, Polène is a French leather goods house distinguished by exceptional craftsmanship. We create timeless pieces with organic lines inspired by nature. As we expand internationally, we are looking for excellent talent to join our flagship boutique and contribute to our growing adventure in the luxury sector.