Assistant Store Manager

About the Company

PLS — which stands for People – Location – Service — is a leading retail provider of financial services. Headquartered in Chicago, PLS operates over 200 financial service centers across 12 states, providing convenient financial products and services to help consumers manage their day-to-day needs.

Responsibilities

• Maintain exemplary customer service and build lasting customer relationships
• Assist the Store Manager in implementing strategies to meet store goals and objectives
• Support recruiting, developing, and motivating store team members
• Ensure compliance with federal, state, and local regulations
• Supervise CSR activities, including transaction processing and cash handling
• Analyze financial statements and trends to maximize sales
• Market within the community to increase market share
• Resolve customer complaints to ensure satisfaction
• Assist with managing schedules, cash, and store audits
• Maintain a neat and clean store environment

Requirements

• Minimum of one year of management experience in hospitality, financial services, retail, or restaurant industries
• Ability to engage with customers and develop positive relationships
• Excellent communication and presentation skills
• High-energy and collaborative management style
• Ability to work flexible hours, including early mornings, evenings, weekends, and holidays
• Ability to stand for extended periods and lift up to 15 lbs
• Fluency in English

Preferred Qualifications

• English/Spanish bilingual skills

Benefits

• Medical, dental, and vision insurance
• 401(k)
• Vacation time
• Opportunities for advancement
• Ongoing training