Assistant Store Manager

About the Company

PLS — which stands for People – Location – Service — is a leading retail provider of financial services. Headquartered in Chicago, PLS operates over 200 financial service centers across 12 states, providing convenient financial products to help consumers manage their day-to-day needs.

Responsibilities

• Maintain exemplary customer service and build customer relationships
• Assist the Store Manager in implementing strategies to meet goals and objectives
• Help recruit, develop, and motivate store team members
• Ensure compliance with federal, state, and local regulations
• Supervise CSR activities including transaction processing and cash handling
• Analyze financial statements and trends to maximize sales
• Market within the community to increase market share
• Resolve customer complaints and manage store audits
• Maintain a neat and clean store environment

Requirements

• Minimum of one year of management experience in hospitality, financial services, retail, or restaurant industries
• Ability to engage with customers and develop positive relationships
• Excellent communication and presentation skills
• High-energy and collaborative management style
• Ability to work flexible hours including mornings, evenings, weekends, and holidays
• Must be able to stand for extended periods and lift up to 15 lbs
• English fluency required

Preferred Qualifications

• English/Spanish bilingual skills