Assistant Store Manager

About the Company

PLS — which stands for People – Location – Service — is a leading retail provider of financial services. Headquartered in Chicago, PLS operates over 200 financial service centers across 12 states, providing convenient financial products and services to help consumers manage their day-to-day needs.

Responsibilities

• Provide leadership to ensure outstanding customer service and meet financial goals
• Assist the Store Manager with recruiting, developing, and motivating team members
• Ensure compliance with federal, state, and local regulations
• Supervise CSR activities including transaction processing and cash handling
• Analyze financial statements and trends to maximize sales
• Market within the community to increase market share
• Resolve customer complaints and maintain a clean store environment
• Assist with managing schedules, cash, and store audits

Requirements

• Minimum of one year of management experience in hospitality, financial services, retail, or restaurant industries
• Ability to develop positive relationships with customers
• Excellent communication and presentation skills
• Ability to work flexible hours including mornings, evenings, weekends, and holidays
• Must be able to stand for extended periods and lift up to 15 lbs
• Fluency in English required

Preferred Qualifications

• English/Spanish bilingual skills

Benefits

• Medical, dental, and vision insurance
• 401(k)
• Vacation time
• Opportunities for advancement
• Ongoing training