Assistant Store Manager

Responsibilities

• Lead and support the Store Manager in managing fast-paced retail store operations
• Build, coach, train, and engage the crew team to deliver superior customer care
• Manage store operations to maximize sales, profits, and customer service levels
• Oversee inventory protection, asset management, and operational safety issues
• Maintain the cleanliness and readiness of delivery vehicles, sales floor, and stock rooms
• Drive NAPA operational and marketing programs to ensure continuous process improvement
• Grow customer relationships by assisting with sales and service inquiries in-person and over the phone

Requirements

• High school diploma or equivalent (technical or trade school courses/degrees are a plus)
• Experience in the automotive after-market service industry or a strong willingness to learn automotive products
• Knowledge of cataloging and/or inventory management systems
• Ability to lift 60lbs in certain situations
• Passion for delivering customer care and building long-term relationships
• Ability to thrive in a fast-paced and complex environment

Preferred Qualifications

• Background or passion for heavy equipment, farm industry, diesel, marine, or dealership environments
• Previous management experience in a parts store, auction, retail, auto body, or food service setting
• ASE Certifications
• NAPA Know How

Benefits

• Outstanding health benefits and 401K
• Stable company environment with a Fortune 200 foundation
• Access to multiple career paths and ongoing professional development

About the Company

NAPA is one of the largest global auto parts networks worldwide. Recognized for quality parts and knowledgeable service, NAPA provides a seamless distribution of products to retail stores and customers across North America, Europe, Australia, and New Zealand.