Assistant Store Manager

Responsibilities

• Lead and support the Store Manager in managing fast-paced retail store operations
• Build, coach, train, and engage the crew team to deliver superior customer care
• Manage store operations to maximize sales, profits, and customer service levels
• Oversee inventory protection, asset management, and operational safety issues
• Maintain cleanliness and readiness of delivery vehicles, sales floor, and stock rooms
• Drive NAPA operational and marketing programs to ensure continuous process improvement
• Grow customer relationships by assisting with sales and service inquiries in-person and over the phone

Requirements

• High school diploma or equivalent; technical or trade school courses/degrees are a plus
• Experience in the automotive aftermarket industry or a strong willingness to learn automotive products
• Passion for delivering exceptional customer care and building long-term relationships
• Ability to thrive in a fast-paced and complex work environment
• Knowledge of cataloging and/or inventory management systems
• Ability to lift 60lbs in certain situations

Preferred Qualifications

• Background in heavy equipment, farm industry, diesel, marine, or automotive dealerships
• Management experience in a parts store, retail, auto body, or fast-paced food service environment
• ASE Certifications
• NAPA Know How

Benefits

• Outstanding health benefits and 401K options
• Stable career opportunities within a Fortune 200 company
• Access to multiple career paths and ongoing professional development
• A supportive company culture that values hard work and employee well-being

About the Company

NAPA is one of the largest global auto parts networks worldwide. Recognized for quality parts and knowledgeable service, NAPA provides a seamless distribution of products to retail stores and customers across North America, Europe, Australia, and New Zealand.