Assistant Store Manager

Responsibilities

• Lead and inspire the team to create a positive, high-energy environment
• Coach, mentor, and develop Sales Associates and Key Holders
• Support recruitment, scheduling, payroll, and daily store operations
• Champion the customer experience through authentic connection
• Execute visual standards, merchandising updates, and product storytelling
• Partner with the Store Manager to analyze KPIs and identify opportunities
• Maintain operational excellence in inventory, cash handling, and loss prevention
• Contribute to community and marketing initiatives

Requirements

• Proven experience in retail leadership (Key Holder or Assistant Store Manager)
• Strong understanding of retail KPIs
• Ability to lead from the sales floor
• Organized and detail-oriented with ability to balance priorities
• Flexible and dependable availability, including evenings, weekends, and holidays

About the Company

Herschel Supply makes quality products for a lifetime of better journeys. Designed in Vancouver, Canada, every piece is backed by a signature warranty. Since 2009, they have focused on innovation, community, and inspiring others to explore.