Assistant Store Manager

Responsibilities

• Lead and motivate the store team to deliver excellent customer service and achieve sales targets
• Coach and develop colleagues through regular feedback, training and 1-2-1s
• Support the Store Manager with daily operations including opening/closing, cash handling and tills
• Ensure the shop floor is well presented, stocked and merchandised to brand standards
• Resolve customer queries and complaints professionally
• Assist with stock management, deliveries, stocktakes and inventory accuracy
• Contribute to planning rotas and resource allocation
• Ensure compliance with company policies, health & safety and loss prevention procedures

Requirements

• Previous experience in retail, ideally with supervisory or assistant management responsibility
• Strong people management and coaching skills
• Confident working on the shop floor and handling customer enquiries
• Excellent communication and organisational skills
• Flexible approach to working hours, including weekends and bank holidays
• Ability to work under pressure in a fast-paced environment

About the Company

Footasylum is an equal opportunities employer committed to creating a positive, inclusive environment where every colleague can thrive.